Sumo Logic Status

North America 1 (US1)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

North America 2 (US2)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

America Federal (FED)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 1 (EU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Europe 2 (DE)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Australia (AU)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Japan (JP)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

Canada (CA)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

India (IN)

Logs Collection Metrics Collection Tracing Collection Cloud Collection Logs Searches Metrics Searches Logs Alerting Metrics Alerting Data Indexing Dashboards APIs Authentication Billing and Account Management CSE Processing Pipeline CSE UI CSE APIs Automation Service CSOAR User Interface

Operational

0

Upcoming Maintenances

1

Maintenances Last 30 Days

External Services

History (Last 7 days)

Problem with Logs CollectionDegraded Performance

Incident Status

Degraded Performance

Components

Europe 2 (DE)

Services

Logs Collection

April 16, 2024 2:31PM UTC

[Investigating] We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

April 16, 2024 3:25PM UTC

[Resolved] We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.

Problem with Metrics SearchesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

India (IN)

Services

Metrics Searches

April 16, 2024 11:18AM UTC

[Investigating] We are currently investigating reports of problems with Metrics Searches. The symptoms are: failing metrics queries. We will provide more information soon.

April 16, 2024 11:36AM UTC

[Resolved] We have identified and restarted component that entered an unstable state. We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.

System MaintenancePlanned Maintenance

Description

We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way. However, Customers might experience some query failures during this time.

Components

North America 2 (US2)

Services

Logs Searches, Logs Alerting, Dashboards

Schedule

April 16, 2024 4:00AM - April 16, 2024 6:00AM UTC

April 16, 2024 4:00AM UTC

[Update] Scheduled maintenance is starting.

April 16, 2024 6:00AM UTC

[Update] Scheduled maintenance is complete.

StatusHistory

Powered by Status.io

External Services

History (Last 7 days)

Problem with Logs CollectionDegraded Performance

Problem with Metrics SearchesPartial Service Disruption

System MaintenancePlanned Maintenance

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